About Us

ABOUT Pool Palace

We provide on road services covering everything from pool plumbing, pool maintenance, pool heating and pool automation to some of the most expert opinions and advice on all products and sales within the industry. The staff at Pool Palace are always doing new courses and training programs to assure we are ahead of the game when the modern day equipment and features are on the market we know what we are dealing with. This helps us feel confident selling a product to our customers which we can back 100%. We are a hard working and dedicated team to provide and share knowledge with all our customers and make having a pool as easy and stress free as possible.

POOL PALACE IS AN INDEPENDENT FAMILY OWNED POOL COMPANY

Pool Palace is an independent family owned pool company, which is run by qualified staff with over 15 years of knowledge and experience in the swimming pool industry. We supply a huge range of swimming pool equipment from some of the biggest suppliers around the world such as Maytronics Dolphin Pool Cleaners, Theralux Mineral Pool, Focus, Zodiac, Astral, Klorman Water-Tech Industries, Pentair, Hayward and many more. The team at Pool Palace are dedicated and focused on giving you the ultimate swimming pool experience every time you enter our store or request our services on site. Our pool testing equipment is top of the range, which allows us to give our customers the most accurate readings when they get their water tested. We back our chemical’s which come from one of the most well-known chemical suppliers in Australia ‘Pool Magic Chemicals’ boasting one of the best granular chlorine’s in the industry Pool Magic Platinum. Pool Magic specialty chemicals are also well tested and proven to convert your pool from green to clean.

POOL PALACE IS AN INDEPENDENT FAMILY OWNED POOL COMPANY

Pool Palace is an independent family owned pool company, which is run by qualified staff with over 15 years of knowledge and experience in the swimming pool industry. We supply a huge range of swimming pool equipment from some of the biggest suppliers around the world such as Maytronics Dolphin Pool Cleaners, Theralux Mineral Pool, Focus, Zodiac, Astral, Klorman Water-Tech Industries, Pentair, Hayward and many more. The team at Pool Palace are dedicated and focused on giving you the ultimate swimming pool experience every time you enter our store or request our services on site. Our pool testing equipment is top of the range, which allows us to give our customers the most accurate readings when they get their water tested. We back our chemical’s which come from one of the most well-known chemical suppliers in Australia ‘Pool Magic Chemicals’ boasting one of the best granular chlorine’s in the industry Pool Magic Platinum. Pool Magic specialty chemicals are also well tested and proven to convert your pool from green to clean.
We provide on road services covering everything from pool plumbing, pool maintenance, pool heating and pool automation to some of the most expert opinions and advice on all products and sales within the industry. The staff at Pool Palace are always doing new courses and training programs to assure we are ahead of the game when the modern day equipment and features are on the market we know what we are dealing with. This helps us feel confident selling a product to our customers which we can back 100%. We are a hard working and dedicated team to provide and share knowledge with all our customers and make having a pool as easy and stress free as possible.

Meet The Owners

Kurt and Caterina Timihou
We both strive to take our family business to new levels by constantly putting in the hours to get the right systems, staff and training in place. We pride ourselves on delivering the best customer service and most fair pricing possible within the industry. Not only do we love running this company but we love the industry that we are in which means we have passion which is something we believe is super important when dealing with different people and personalities day to day. Being an independently owned company allows us to have the will to buy quality equipment as we choose and are not contracted to sell any supplies we do not wish to sell for specific reasons.
We currently own two pool shops POOL PALACE in Bexley and POOL PALACE WEST in Erskine Park and are always looking for ways to expand our services and knowledge.

General Manager

Jade McConkey
Jade is the leading technician on the road and in store general manager. He has a huge reputation for not taking short cuts and providing a 5 star customer service at all times. He has been with us since the first year of opening the business. He provides honest opinions, hes a loyal and a hard worker. He is in charge of our team on the road and if there is any issues he will get it sorted out for you. Jade will apply himself to the best of his ability to assure you have a great experience with Pool Palace.

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